Testimonials
Our Clients Stay. Here's Why.
Real feedback from the Florida businesses we support every day.
Featured
Long relationships leave receipts.
Jared is amazing and so extremely attentive! He assisted and got me set up in no time. I am really appreciative. Follow-up emails and requests were responded to so quickly. A phenomenal job! Excellent customer service — kudos to you and your team!
Evan was so helpful! From start to finish, he asked questions to make sure I had everything that I needed on my laptop. He also followed up with me to make sure my system was working from home. I felt like he never dropped the ball; that I was continually a concern of his. Thank you for the 100% follow through!
Normally I don't like calling I.T. type places, because it can be awkward and quiet while they remote in and diagnosis the issue. The Engineer that helped me was extremely nice and made the whole experience better. He had a great personality and CS skills, along with quickly diagnosing my issue, and ensuring it was resolved and taken care of.
Rotating client notes
What our clients say
Extremely quick to respond to my request AND they provided me with an entire list of everyone that has the fax capability now. This was so above and beyond in customer service as I did not think to ask for that myself but they knew I'd need it. That was awesome! Thank you thank you thank you!
Matt assisted me with getting my phone service set up, and continued to follow up, until I had a functioning phone. Great job Matt, and thank you for seeing the setup all the way through! Kim Callahan, MSN/ED, RNC
The technician worked remotely to fix an issue that I was experiencing with Adobe. It was great because I was able to focus on other task while they worked!
I was helped, successfully, right away. I let them know one out of the two links didn't work, just in case they needed to know. And I got a "thanks for the heads up" response. It's small but that's customer service right there. Even if what I pointed out didn't matter. I'm sure in Tech a lot of personalities don't have the catering/affirming/nurturing aspects of customer service. But it's easy to learn and makes all the difference.
Thanks for alwasy being quick to respond and taking care of any matters that we have. I know when I hit 'Send', someone is working on getting things fixed.
I called their emergency number and they got me in touch with one of their on-call techs who went above and beyond taking care of my request. I am extremely pleased with this company's responsiveness.
Google reviews
What our clients say on Google
4.8 from 69 reviews
4.8 from 69 reviews
Brandon demonstrated exceptional expertise and quickly resolved my issue, making the experience incredibly satisfying.
Sara B.5/5 stars / Google reviewCustomer Service is fast and very helpful, they are so snice.
Michelle s.5/5 stars / Google reviewNeil Kruger was persistent in following up and assisting me with troubleshooting our company printer for wireless printing/scanning, and did it in a speedy yet efficient manner. Thank you Neil and the Service Team at Think Technologies, for yet again providing stellar service! :-)
Ashlee R.5/5 stars / Google reviewTHINK is overall responsive to the calls or emails that are submitted. They to use all resources available to figure out an issue seeking advice from co-workers or google (which I heard them say). They get the problem fixed an ultimately that's what we want and in a timely fashion.
Barbara C.4/5 stars / Google reviewThink Technologies manages our network, which makes security and organization easier. They always respond to our requests promptly.
Alberto E.5/5 stars / Google reviewThink Technologies has been very responsive regarding assigning resources and performing and completing changes and enhancements in a timely manner with qualified and knowledgeable people. I recommend them to anyone.
gary w.5/5 stars / Google review Already a Think client?