Testimonials
Our Clients Stay. Here's Why.
Real feedback from the Florida businesses we support every day.
Featured
Long relationships leave receipts.
Jared is amazing and so extremely attentive! He assisted and got me set up in no time. I am really appreciative. Follow-up emails and requests were responded to so quickly. A phenomenal job! Excellent customer service — kudos to you and your team!
Evan was so helpful! From start to finish, he asked questions to make sure I had everything that I needed on my laptop. He also followed up with me to make sure my system was working from home. I felt like he never dropped the ball; that I was continually a concern of his. Thank you for the 100% follow through!
Normally I don't like calling I.T. type places, because it can be awkward and quiet while they remote in and diagnosis the issue. The Engineer that helped me was extremely nice and made the whole experience better. He had a great personality and CS skills, along with quickly diagnosing my issue, and ensuring it was resolved and taken care of.
Rotating client notes
What our clients say
As always, super fast and helpful. Everyone is knowledgeable, and able to answer any questions we may have. Follow up calls and emails to make sure everything is running smoothly. 5 stars!
Jarrett has spent much time at the arts center trying to get it figured out and running properly. Fingers crossed that he has completed it! So far so good! He never gives up!!!
Our call for a Service Ticket was acted upon promptly and courteously. We appreciate the efficiency and effectiveness of the service provided by Think Technologies Group on a consistent basis.
Chris did an outstanding job on an urgent/critical weekend call, which was not easy given the fact that the issue was with another company that he would need to work with outside of normal business hours. He handled the call promptly and kept us updated until the issue was confirmed to be resolved. We greatly appreciate his commitment to keeping our Firm up and running at all times!
One of my favorite things about Think Technologies Group is their customer service. If I have an issue and email it over to them, the longest I've ever waited for a response is an hour and most often I'm contacted within minutes. Their service department has a very thorough and transparent way of tracking their communication with clients, are incredibly knowledgeable, and have really become friends of ours. They may be taking care of a hundred other clients, but you always feel like you have their complete attention.
I called their emergency number and they got me in touch with one of their on-call techs who went above and beyond taking care of my request. I am extremely pleased with this company's responsiveness.
Google reviews
What our clients say on Google
4.8 from 66 reviews
4.8 from 66 reviews
Brandon demonstrated exceptional expertise and quickly resolved my issue, making the experience incredibly satisfying.
Sara B.5/5 stars / Google reviewCustomer Service is fast and very helpful, they are so snice.
Michelle s.5/5 stars / Google reviewNeil Kruger was persistent in following up and assisting me with troubleshooting our company printer for wireless printing/scanning, and did it in a speedy yet efficient manner. Thank you Neil and the Service Team at Think Technologies, for yet again providing stellar service! :-)
Ashlee R.5/5 stars / Google review Already a Think client?