At Think Technologies Group, we offer managed IT services to keep your business up and running. However, the term “managed IT” can be confusing as to what the service actually entails. Here is a short and general guide to what managed IT services actually are. 

A Hands-On Approach

Managed IT services are a more hands-on type of IT. This service includes 24/7 monitoring of your systems with the IT company reaching out to you if something goes wrong or needs updating. This is in contrast to a more help desk style of IT, where you reach out to the IT company when things go wrong. This help desk support is of course available to you with managed IT, but you get the added benefit of proactive monitoring as well.

How Do I Know If Managed IT Is Right For My Business?

Managed IT is an enterprise level service that comes at enterprise level pricing. 24/7 monitoring is a massive benefit that is ideal for larger companies who cannot afford any sort of avoidable downtime. With managed IT, problems can be caught before they arise and help is available to you at all hours of the day, every day. 

If you think managed IT is right for you and your business, contact us today and see how Think Technologies Group can help keep your services up and your business successful.

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