Think Technologies is providing Florida’s small businesses with a better way to manage IT
One of my favorite things about Think Technologies Group is their customer service. If I have an issue and email it over to them, the longest I’ve ever waited for a response is an hour and most often I’m contacted within minutes. Their service department has a very thorough and transparent way of tracking their communication with clients, are incredibly knowledgeable, and have really become friends of ours. They may be taking care of a hundred other clients, but you always feel like you have their complete attention.
My company has been using Think Technologies Group since I started in 2017. Any time we have had an IT issue, the service received is outstanding. Every person who works at Think Technologies Group is professional, courteous and outstanding at their job. I did read the review below, and have never experienced any issues of rudeness or individuals not being able to complete the work within minutes of having it submitted for smaller problems, or within hours for larger problems. Being a small business, we pride ourselves in supporting other small businesses - and I stand behind the work that Think completes, the people who work for the company, and the problems they have personally solved for my company. Thank you Think!
Years ago Think Technologies showed me a better way to manage my company's IT by switching us to an all-inclusive managed IT solution. Their IT Solution gives me peace of mind knowing everything is being monitored and maintained by their team of certified engineers. There are no more outrageous repair invoices because I pay on predictable flat monthly rate and everything is included, no more surprises!
As usual, they fix our problems before I even knew it was a problem.
