A smarter, more adaptive layer of protection for your team—and we're handling everything.
Email is still the number one way cybercriminals target businesses. Phishing attacks are getting more sophisticated, AI-generated scams are harder to spot, and traditional email filters aren't keeping up. As your technology partner, staying ahead of these threats isn't optional—it's our responsibility.
That's why we're transitioning your email security to INKY—a next-generation platform that uses machine learning, behavioral analysis, and computer vision to catch threats that other solutions miss entirely.
This isn't a lateral move. It's a significant upgrade in the level of protection your entire team receives every single day.
Your designated point of contact is working directly with our thinkIT Consultant to lead this transition for your organization. They'll have the details on your company's specific timeline and will be your go-to resource for any internal questions along the way.
Catches sophisticated phishing and lookalike domains the moment they hit your inbox.
Identifies unusual sender behavior and suspicious requests before your team can act on them.
Clear, color-coded banners explain exactly what was flagged and why—training your team as they work.
Learns and adapts to brand-new attack methods before they're in any threat database.
We've designed the transition to be seamless. Your thinkIT Consultant is working directly with your organization's point of contact to manage every step, and our team handles all the technical work behind the scenes.
Your thinkIT Consultant is building a personalized implementation plan for your organization and coordinating directly with your designated point of contact to schedule a meeting and walk through the details.
Your Consultant and point of contact meet to review your specific timeline, what your team can expect, and how INKY's warning banners work. No homework required—just a chance to get aligned.
Our team handles all technical setup, testing, and configuration. You don't need to do anything during this phase.
INKY activates on your environment. You'll start seeing color-coded warning banners on flagged emails. Your point of contact and thinkIT Consultant remain available for any questions.
Your point of contact and thinkIT Consultant are coordinating everything. If you haven't heard from your internal contact yet, you will soon.
Once INKY is live on your environment, the biggest visible change is color-coded warning banners that appear on emails when threats or informational flags are detected. These banners show up on both internal and external emails and include clear explanations of what was flagged.
For the full breakdown of what each banner color means, how to report suspicious emails, and what to do if you're missing expected messages, visit your INKY Resource Page:
No. Our team handles all configuration and testing behind the scenes. The transition is designed to be seamless with no interruption to your email service.
Nothing. Your organization's point of contact is working with your thinkIT Consultant to manage everything. There's no action required from your team before, during, or after the switch.
INKY's yellow caution banners are informational—they don't block the email. You can still read and interact with it. If a red banner flags something you believe is legitimate, submit a support ticket to service@think-team.com and our team will investigate.
Yes. INKY banners display properly on mobile devices, and email previews are no longer blocked by security warnings.
Implementation meetings are being scheduled in phases. Your thinkIT Consultant is coordinating directly with your organization's point of contact. If you haven't heard internally yet, you will soon. In the meantime, feel free to reach out to us at service@think-team.com or 352-789-6043 option 2.
Visit your INKY Resource Page for a full breakdown of warning banners, how to report suspicious emails, and troubleshooting tips.
Your organization's point of contact is your first resource for internal questions. They're working directly with your thinkIT Consultant, who can also be reached for technical questions. Our support team is always available at service@think-team.com or 352-789-6043.