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The basics on 2-step and 2-factor authentication
Cybersecurity is a vital component to businesses these days. You need to make sure that criminals cannot just hack into your network. When it comes

Keep healthcare data safe from hackers
The healthcare industry is shifting their data to cloud services to serve their patients better and improve accessibility. This puts personal health information (PHI) and

Advantages of call recording
Even the most attentive customer service representative can make mistakes; after all, he or she is only human. If your business uses VoIP as its

Help yourself: use these Office 365 features
Need help getting some work done? Microsoft constantly releases new Office 365 features that can give you an edge over the pile of work on

Warning signs your computer has malware
With the rise of eCommerce and online banking, cybercrime has evolved. Like criminals who pull smash-and-grab jobs, they go where the money is. However, unlike

What goes into a business continuity plan?
Events out of your control can disrupt your business operations. While you can’t necessarily control the unexpected, you can take some precautions to prevent most

VoIP hardphones or softphones for SMBs?
Your company has decided to avail of Voice over Internet Protocol (VoIP) and has given you the task of choosing between the two types of

Tips to monitor employee activities online
There are a lot of pros and cons when it comes to monitoring your employees online. We’ve put together an honest and transparent list of

Not all hackers are cybercriminals
Newspaper headlines and Hollywood movies have shaped our understanding of computer hackers, but in the real world it’s not so simple. Some hackers are making

Best practices for virtualization first-timers
Virtualization’s benefits are numerous: centralized IT management, faster hardware resources, improved business continuity, and reduced overhead costs. It makes perfect sense for everyone to jump

Every business needs an MSP for cybersecurity
Businesses can no longer afford to relegate cybersecurity to the bottom of the budget, not with cyberattacks targeting any business regardless of size, strict security,

Search like an expert Googler with these tips
Everyone knows how to do a Google search. After all, we use it every day to find the information we need. Ironically, not a lot